The Resource Creating policies for results : from chaos to clarity, Sandra Nelson and June Garcia for the Public Library Association

Creating policies for results : from chaos to clarity, Sandra Nelson and June Garcia for the Public Library Association

Label
Creating policies for results : from chaos to clarity
Title
Creating policies for results
Title remainder
from chaos to clarity
Statement of responsibility
Sandra Nelson and June Garcia for the Public Library Association
Creator
Contributor
Subject
Language
eng
Summary
"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; and add details and enforcement procedures for as many situations as possible."-- from back cover
Cataloging source
DLC
Dewey number
025.1/974
Index
index present
Literary form
non fiction
Nature of contents
bibliography
Series statement
PLA results series
Target audience
adult
Label
Creating policies for results : from chaos to clarity, Sandra Nelson and June Garcia for the Public Library Association
Publication
Bibliography note
Includes bibliographical references and index
Contents
Figures -- Issues: Functions of library policies, legal support -- Inventory: Purpose & design of a policy audit inventory -- Policy audit assessment -- Policy development -- Policy implementation -- POLICY DEVELOPMENT TEMPLATES: Governance and organizational structure; Staff Association activities -- MANAGEMENT POLICIES: Confidentiality of library records; Statistics; Petty cash; Fund-raising and donations; Reconsideration of library materials; Building maintenance; Emergencies and disasters; Meeting room use; Exhibits and displays; Bulletin boards; Distribution of nonlibrary materials; Staff committees and staff task forces; Inclement weather and closing; Customer service; Customer behavior; Unattended children; CIRCULATION SERVICES: Library cards for residents -- ... for nonresidents -- Loan periods and loan limits -- Renewals -- Reserves -- Claims returned or never had -- Lost or damaged materials -- Fines and fees -- Borrowing materials by staff information services -- Priorities for reference service -- ILL -- Internet use -- Use of library computers -- GROUP SERVICES: Library programs -- Co-sponsored programs in the library -- Community presentations -- Special events -- Tours -- Computer training for the public -- INSTRUCTIONS AND WORKFORMS: Contents of library policy manual -- Other policy statements, regulations, procedures, and guidelines -- Policy audit inventory log -- Policy audit inventory results -- Defining policy elements -- Evaluation criteria -- Policy element review summary -- Policy revision and development summary -- Master schedule -- Glossary of policy terms
Control code
zmeld3 b3134669
Dimensions
28 cm.
Extent
xv, 232 p.
Isbn
9780838935354
http://bibfra.me/vocab/marc/isbnType
(alk. paper)
Lccn
2003006971

Library Locations

    • Menominee County Library Get it!
      319 Railroad St, Stephenson, MI, 49887, US

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